Frequently Asked Questions
How do I choose the right watch strap size for my watch?
To select the correct watch strap size, measure the distance between the lugs (the part of the watch where the strap attaches) in millimetres. This measurement is the strap width you need. For example, if the distance between the lugs is 20mm, choose a 20mm watch strap.
Are your watch straps compatible with my watch brand and model?
Our watch straps are designed to be universally compatible with a wide range of watch brands and models. As long as the strap width matches the lug width of your watch, our straps should fit seamlessly. If you're unsure, feel free to contact our customer support team for assistance.
What does hypoallergenic mean?
Hypoallergenic:FKM+ material is hypoallergenic.Hypoallergenic refers to materials or substances that are unlikely to cause an allergic reaction. This term is commonly used in the context of skincare, jewelry, and other products that come into contact with the skin. Hypoallergenic products are designed to minimize the risk of an allergic reaction, making them suitable for people with sensitive skin or allergies.
How do I change my watch strap?
To change your FKM+ watch strap equipped with quick release spring bars.
Follow these simple steps:
- Locate the small lever on the back of the strap, where the spring bar connects to the watch lug.
- Using your fingernail or a small tool, gently pull the lever towards the strap to compress the spring bar.
- While holding the lever, carefully slide the strap out from the watch lug.
- To attach the new strap, align the quick release spring bar with the lug holes and compress the lever.
- While compressing the lever, slide the spring bar into the lug holes and release the lever, securing the strap in place.
By following these guidelines, you'll be able to quickly and easily change your watch straps, giving your timepiece a fresh new look whenever you desire.
How do I clean and maintain my watch strap?
To maintain your FKM+ watch strap simplyremove itfrom your watch, gentlycleanwith adamp clothandmild soapif needed,rinsethoroughly, andair dry.Regular cleaningensures your strap remainscomfortable,stylish, anddurablefor years to come.
Can I wear my watch strap while swimming or showering?
FKM+ watch straps are made from a durable and water-resistant material, making them suitable for swimming and other water activities. However, it's essential to check your watch's water resistance rating before exposing it to water, as the watch itself might not be suitable for swimming or showering.
If your watch is water-resistant, you can comfortably wear your FKM+ watch strap in water without any issues.
How long will my watch strap last?
Your FKM+ watch strap is designed to stand the test of time, crafted from top-quality materials that provide exceptional durability and resilience. With its superior resistance to water, UV rays, and extreme conditions, this strap is an investment in long-lasting style and comfort. By following proper cleaning and maintenance routines, you'll be able to enjoy the stunning look and unparalleled performance of your FKM+ watch strap for many years to come. It's more than just a strap; it's a reliable companion, ready to accompany you on all your adventures, big or small.
Do you ship overseas?
Yes, we ship all over the world. We offer free international postage when you spend $110 AUD. Otherwise shipping is $10-$15 depending on your location.
Where do you ship from?
We ship from our warehouse in Melbourne in Australia! We're not dropshippers!
For Melbourne residents, we offer same business day click & collect before 2pm!
How much is shipping?
Australia:
Free shipping when you spend $30 or more and free express when you spend $70 or more!
Under $30, standard postage is $5.50 and express is $7.99.
Over $30, standard postage is free and express is $4.99.
International:
We offer free international postage when you spend $110 AUD. Otherwise shipping is $10-15 depending on your location.
What is Strap Monster Australia's return policy?
At Strap Monster Australia, we offer a customer-friendly 30-day return policy. If you're not completely satisfied with your watch strap, simply contact us within 30 days of the delivery date by emailingstrapmonsterau@gmail.com. Our customer service team will guide you through the hassle-free return process to ensure your satisfaction.